Multilingual Front Desk Associate - Evenings

Cape Cod Community College; Hyannis (MA); On-site; USD 25,789,000 - 28,930,000; Part time

Job summary

Cape Cod Community College is hiring a Front Desk Receptionist for the Adult Education Center in Hyannis. The role includes answering the phone, greeting visitors, directing inquiries, and assisting with enrollment applications in a busy academic setting.

This part-time, non-benefitted position requires a High School Diploma and two years of customer service or receptionist experience. Some evenings are required, with no-cost education services available to the community.

Qualifications

• High School Diploma required.
• Two years of receptionist or customer service experience.
• Familiarity with security procedures in an academic environment.
• Proficiency in Microsoft Office with accuracy.
• Experience with database management and accuracy.
• Excellent customer service and strong communication skills.
• Organizational skills with attention to detail.
• Ability to work with a diverse population and community partners.
• Availability for day and evening shifts; unrestricted US work authorization.

Responsibilities

• Serve as primary point of contact at the Front Desk of the Adult Education Center in Hyannis.
• Answer phone calls, greet visitors, and direct inquiries to appropriate offices.
• Assist with copying, mailings, folders, and test materials.
• Help students with enrollment applications and related tasks.

Skills

Customer service

Microsoft Office

Database management

Organizational skills

Communication skills

Attention to detail

Multicultural awareness

Flexibility

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Cape Cod Community College is hiring a Front Desk Receptionist for the Adult Education Center in Hyannis. The role includes answering the phone, greeting visitors, directing inquiries, and assisting with enrollment applications in a busy academic setting.

This part-time, non-benefitted position requires a High School Diploma and two years of customer service or receptionist experience. Some evenings are required, with no-cost education services available to the community.