Medical Front Desk Associate — Evenings & Weekends

Community Health Connections, Inc.; Gardner (MA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Health, dental, vision, life insurance

401(k)

Job summary

Community Health Connections, Inc. is seeking a Front Desk Receptionist in Gardner, MA. The role handles patient check-ins, updates demographics and insurance, and prints encounter forms.

The position includes scheduling, reminders, and occasional coverage for other departments, with an evening shift. The ideal candidate has a High School Diploma or GED (Associate degree preferred), is comfortable in a fast-paced medical office, and may speak Spanish.

Qualifications

• High School Diploma or GED required; Associate Degree preferred.
• Evenings and weekend availability required.
• Bilingual in Spanish is a plus.
• 1 year of similar work experience or in a medical office preferred.
• Knowledge of basic medical terminology preferred.
• Demonstrated interpersonal relationship skills.
• Proficiency in reading, writing and speaking English.
• Ability to work in a fast-paced, high-telephone-volume office.

Responsibilities

• Receives and directs incoming patients.
• Reviews and updates patient information related to demographics and insurance.
• Follows health center protocol for check-in, encounter form production, and check-out.
• Assists walk-in patients with appointments or obtaining prescriptions/forms.
• Places reminder calls to patients with upcoming appointments.
• Schedules walk-in appointments with Nurse of the Day.
• Schedules patient appointments per protocol.
• Provides coverage to Medical Records as needed.
• Team-based care with clinical and non-clinical staff.

Skills

Interpersonal skills

English proficiency

Medical terminology knowledge

High-volume call handling

Education

High School Diploma or GED

Associate degree preferred

Job description

Community Health Connections, Inc. is seeking a Front Desk Receptionist in Gardner, MA. The role handles patient check-ins, updates demographics and insurance, and prints encounter forms.

The position includes scheduling, reminders, and occasional coverage for other departments, with an evening shift. The ideal candidate has a High School Diploma or GED (Associate degree preferred), is comfortable in a fast-paced medical office, and may speak Spanish.