Multilingual BDC Sales Specialist: Appointments & Calls

DSR Motor Group; Lynn (MA); On-site; USD 60,000 - 100,000; Full time

Job summary

Atlantic Toyota on the Lynnway in Lynn is hiring a BDC Sales representative. The role focuses on handling inbound sales calls and making outbound calls to create qualified appointments for the sales department.

No prior auto sales experience is required, but BDC or call center experience is a plus. The position emphasizes friendly communication, patience, enthusiasm, and a strong work ethic.

Qualifications

• Experience in customer-facing roles preferred but not required.
• Strong phone etiquette and listening skills.
• Ability to manage multiple calls and priorities calmly.

Responsibilities

• Handle inbound sales calls to generate interest and questions.
• Make outbound calls to nurture leads and set appointments.
• Communicate with customers to schedule showroom visits.
• Follow scripts and guidelines to maintain consistent messaging.
• Respond promptly to internet leads and inquiries.

Skills

Inbound calls handling

Outbound calls

Appointment setting

Communication skills

Tools

Phone scripts

Job description

Atlantic Toyota on the Lynnway in Lynn is hiring a BDC Sales representative. The role focuses on handling inbound sales calls and making outbound calls to create qualified appointments for the sales department.

No prior auto sales experience is required, but BDC or call center experience is a plus. The position emphasizes friendly communication, patience, enthusiasm, and a strong work ethic.