Multifamily Property Operations Lead

C&W Services (S); Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Sick Time

Volunteer Days

Paid Holidays

Parental Leave

Health Insurance

Employee Discounts

Job summary

Cushman & Wakefield is hiring an Assistant Property Manager for a multifamily community. The role focuses on maintaining market-ready conditions, delivering high service levels, and leading a high-performing on-site team.

Responsibilities include supporting maintenance and operations, budgeting, lease administration, marketing initiatives, and resident relations to maximize occupancy and profitability. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s Degree preferred.
• High School Diploma, GED, Technical or Vocational school required.
• 3+ years of Property Management experience.
• 1+ years of Management experience.

Responsibilities

• Ensure the smooth running of our community in a fast-paced environment.
• Assist the Property Manager with operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits.
• Assist the Property Manager with providing superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, and profitability.
• Complete lease/renewal paperwork to ensure completion of company standards.
• Track and evaluate advertising and all client traffic.
• Assist the team by maintaining and modeling Cushman & Wakefield’s mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of the on-site team, ensuring policies and procedures are followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching.
• Maintain residents’ files in accordance with company standards.
• Maintain a positive living environment for residents through prompt conflict resolution and follow-up.
• Manage and maintain all aspects of the community budget and finances.
• Work with leasing staff to ensure leasing/marketing goals are met.

Skills

Communication

Customer Service

Microsoft Office

Budgeting

Team Leadership

Leasing Knowledge

Education

Bachelor's Degree preferred

High School Diploma/GED/Technical or Vocational

Tools

Office Suite

Job description

Cushman & Wakefield is hiring an Assistant Property Manager for a multifamily community. The role focuses on maintaining market-ready conditions, delivering high service levels, and leading a high-performing on-site team.

Responsibilities include supporting maintenance and operations, budgeting, lease administration, marketing initiatives, and resident relations to maximize occupancy and profitability. Strong communication and organizational skills are essential.