Multifamily Property Operations Assistant

cw; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement savings plan

Paid time off

Job summary

Cushman & Wakefield is seeking an Assistant Property Manager for multifamily communities. You will assist the Property Manager with day-to-day operations, budgeting, lease administration, and marketing to ensure market-ready properties and high service levels.

You will lead on-site teams, maintain files, and drive renewals while upholding Cushman & Wakefield policies and procedures across properties. This role requires strong communication and customer service skills.

Qualifications

• 3+ years of Property Management experience
• 1+ years of Management experience
• Bachelor's Degree preferred

Responsibilities

• Ensure smooth operation of the community in a fast-paced environment
• Assist Property Manager with operations including maintenance, budgeting, forecasting, leasing, marketing, and cost control
• Provide superior customer service and communication to residents and prospects to boost satisfaction and renewals
• Complete lease/renewal paperwork to company standards
• Track advertising and client traffic
• Model Cushman & Wakefield policies and procedures on-site
• Hire, train, and coach on-site staff to maintain effective teams
• Maintain residents' files per company standards
• Maintain a positive living environment and resolve conflicts promptly
• Manage overall community budget and finances
• Work with leasing staff to meet leasing/marketing goals

Skills

Communication

Customer service

Budgeting

Team leadership

Leasing goals

Education

Bachelor's degree preferred

High School Diploma/GED/Technical

Tools

Microsoft Office

Bookkeeping

Job description

Cushman & Wakefield is seeking an Assistant Property Manager for multifamily communities. You will assist the Property Manager with day-to-day operations, budgeting, lease administration, and marketing to ensure market-ready properties and high service levels.

You will lead on-site teams, maintain files, and drive renewals while upholding Cushman & Wakefield policies and procedures across properties. This role requires strong communication and customer service skills.