Multifamily Maintenance Technician I

Birge & Held; Indianapolis (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off (PTO)

Volunteer PTO

401(k) with employer contributions

Health, dental, vision plans

Tuition reimbursement

Gym reimbursement

Job summary

Birge & Held, a leader in multifamily housing, seeks a Service Technician I to support daily maintenance across apartment communities. The role reports to the Operations Manager and focuses on resident satisfaction, property functionality, and adherence to company standards.

Ideal candidates have formal HVAC training, EPA refrigerant and OSHA familiarity, and the ability to perform repairs, inspections, and preventive maintenance.

Qualifications

• Formal technical training and/or equivalent job experience in heating and air conditioning, preferred.
• EPA certification for refrigerant handling, preferred or willingness to obtain certification upon hire.
• HVAC certification, preferred.
• For positions that require travel between properties, a valid driver’s license and reliable transportation are required.
• Working knowledge of OSHA standards and other environmental safety standards.
• Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools.
• Able to operate all necessary tools to perform the essential functions of the position.
• Experience in residential property maintenance is beneficial.

Responsibilities

• Inspect buildings and common areas to assess cleanliness, safety, and overall property condition.
• Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities.
• Complete all assigned work orders within 48 hours, unless an emergency requires immediate action.
• Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager.
• Perform on-site work to preserve and enhance asset appearance and functionality.
• Provide daily progress updates and communicate frequently with the operations team.
• Coordinate and complete tasks in alignment with broader departmental priorities.
• Maintain a professional, respectful, and courteous demeanor with residents, prospective residents, team members, and vendors.
• Assist in ensuring a positive resident experience through timely service and proactive maintenance.
• Maintain the cleanliness and safety of grounds and common areas.
• Support seasonal tasks such as snow removal, landscaping, and debris cleanup to ensure curb appeal.
• Oversee the day-to-day maintenance of the assigned portfolio.
• Provide assistance to other assets as needed to drive broader company goals and operational success.
• Complete and submit required administrative documentation (e.g., work order logs, inspection forms) accurately and on time.
• Participate in the maintenance on-call rotation to handle after-hours emergencies.

Skills

HVAC knowledge

EPA refrigerant cert

OSHA safety knowledge

Hand tools provided

Electrical systems

Tools

Power tools

Measuring devices

Job description

Birge & Held, a leader in multifamily housing, seeks a Service Technician I to support daily maintenance across apartment communities. The role reports to the Operations Manager and focuses on resident satisfaction, property functionality, and adherence to company standards.

Ideal candidates have formal HVAC training, EPA refrigerant and OSHA familiarity, and the ability to perform repairs, inspections, and preventive maintenance.