Multifamily Leasing Specialist: Elevate Occupancy

Harbor Group Management Company; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Paid Time Off (PTO) & 10+ Paid Holiday

Paid Parental Leave

Employee Apartment Discount

Tuition Reimbursement

Job summary

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy and resident satisfaction in a multifamily community. The role includes showing apartments, processing applications, coordinating marketing initiatives, and supporting the Property Manager in daily operations.

The position requires 1+ year in leasing/sales/customer service with proficiency in Microsoft Office and property management software; weekend availability may be needed. Located in Nashville, TN.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of leasing/sales/customer service experience; property management experience preferred.
• Proficient with Microsoft Office and property management software.
• Experience utilizing social media (Facebook, Instagram, etc.) preferred.
• Excellent organizational and communication skills with ability to manage multiple tasks and deadlines in a fast-paced environment.
• Customer-service oriented with professional interaction with residents and vendors.
• Flexibility to work weekends if required by the property.
• Valid driver’s license may be required for operating golf carts if applicable.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them and coordinating with maintenance.
• Execute lease agreements and move-in packages for new residents.
• Design and implement marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms (Craigslist, Facebook, email campaigns).
• Coordinate resident referrals, employer outreach, and local networking.
• Maintain knowledge of market conditions, competitor properties, rental rates, and trends.
• Support resident retention with timely responses to questions and issues.
• Conduct follow-ups with prospects and new residents to ensure satisfaction.
• Assist with rent collection and delinquent accounts; support administrative tasks.

Skills

Customer service

Communication

Organizational skills

Multitasking

Weekend availability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Yardi

OneSite

Job description

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy and resident satisfaction in a multifamily community. The role includes showing apartments, processing applications, coordinating marketing initiatives, and supporting the Property Manager in daily operations.

The position requires 1+ year in leasing/sales/customer service with proficiency in Microsoft Office and property management software; weekend availability may be needed. Located in Nashville, TN.