Leasing Specialist: Grow Occupancy & Resident Experience

Harbor Group Management Company; Atlanta (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

PTO & 10+ Paid Holidays

Paid Parental Leave

Employee Apartment Discount

Tuition Reimbursement

Insta Pay Eligible

Job summary

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy and resident satisfaction at a multifamily community. You will show apartments, qualify leads, process applications, and coordinate marketing to maintain high occupancy and strong financial performance.

The role involves coordinating with maintenance, supporting the Property Manager, and using Yardi/OneSite for records. Weekend work may be required; a valid driver's license is needed.

Qualifications

• High School Diploma or equivalent.
• Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Experience utilizing social media (Facebook, Instagram, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Flexibility to work weekends if required by the property.
• Must have a valid driver’s license.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them before occupancy and coordinating with maintenance.
• Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.
• Design and implement marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms and email campaigns.
• Coordinate resident referral programs and local networking efforts.
• Maintain knowledge of market conditions and rental trends.
• Support resident retention through excellent customer service and timely responses.
• Conduct follow-up communication with prospects and new residents to ensure satisfaction.
• Participate in lease renewals and finalize extensions.
• Maintain records in property management software (Yardi, OneSite).

Skills

Customer service

Sales

Communication

Organizational skills

Teamwork

Education

High School Diploma

Tools

Yardi

OneSite

Microsoft Office

Job description

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy and resident satisfaction at a multifamily community. You will show apartments, qualify leads, process applications, and coordinate marketing to maintain high occupancy and strong financial performance.

The role involves coordinating with maintenance, supporting the Property Manager, and using Yardi/OneSite for records. Weekend work may be required; a valid driver's license is needed.