Multifamily Community Manager — Lead Teams & Occupancy

Aamliving; Dallas (TX); Vor Ort; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Opportunities for professional growth

Collaborative, high-performance work

Zusammenfassung

AAM Living is seeking a seasoned Community Manager to run day-to-day operations for a multifamily community in Dallas, overseeing leasing, resident relations, budgeting, and compliance. You will lead onsite staff, drive occupancy and renewals, monitor financial performance, and coordinate maintenance with vendors to ensure high service standards.

The role requires 3+ years in multifamily property management, bilingual English/Spanish communication, and proficiency with Yardi or AppFolio.

Qualifikationen

• 3+ years in multifamily property management.
• Bilingual in English and Spanish.
• Experience with leasing, occupancy, and budgets.
• Familiarity with Yardi, AppFolio, or RealPage.

Aufgaben

• Oversee daily community operations, including leasing, resident services, maintenance, collections, and administrative activities.
• Lead, train, coach, and hold the onsite team accountable for performance, service standards, and company expectations.
• Drive leasing, sales, occupancy, renewals, and resident retention through effective property management and team performance.
• Monitor rental income, rent collections, delinquency, concessions, expenses, and overall property financial performance.
• Prepare, review, and manage property budgets, financial reports, invoices, and operational expenses.
• Manage resident relations, address escalated concerns, and resolve complaints professionally and efficiently.
• Oversee the leasing process, including prospect follow-up, applications, move-ins, move-outs, renewals, and resident retention.
• Coordinate with maintenance teams and vendors to ensure work orders, unit turns, preventive maintenance, and property repairs are completed timely.
• Conduct regular property inspections and ensure apartments, common areas, amenities, and grounds meet AAM standards.
• Manage vendor relationships, obtain bids, monitor work quality, and ensure services are completed within approved budgets.
• Maintain accurate property records, reports, resident files, leasing data, and operational documentation.
• Ensure compliance with Fair Housing, landlord-tenant laws, LIHTC requirements when applicable, and AAM policies and procedures.
• Monitor market conditions, competitor activity, pricing, and leasing performance to identify opportunities for improved occupancy and revenue.
• Develop and implement strategies to improve property performance, resident satisfaction, operational efficiency, and financial results.
• Work closely with regional and corporate leadership to communicate property performance, challenges, and action plans.

Kenntnisse

Bilingual English/Spanish

Leadership

Sales & Leasing

Financial management

Ausbildung

CAM/ARM/CPM certification (bonus)

Tools

Yardi

AppFolio

RealPage

Jobbeschreibung

AAM Living is seeking a seasoned Community Manager to run day-to-day operations for a multifamily community in Dallas, overseeing leasing, resident relations, budgeting, and compliance. You will lead onsite staff, drive occupancy and renewals, monitor financial performance, and coordinate maintenance with vendors to ensure high service standards.

The role requires 3+ years in multifamily property management, bilingual English/Spanish communication, and proficiency with Yardi or AppFolio.