Multifaceted IT Specialist: Network & End-User Support

CEMS Engineering, Inc.; Summerville (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

CEMS Engineering, Inc. seeks a versatile IT Specialist to support infrastructure, cybersecurity, and end-user services from our Summerville, SC office, near Charleston.

The role combines senior IT, application support, and entry-level tasks, thriving in diverse technical environments with strong communication skills. The ideal candidate holds a technical degree and has hands-on experience with Microsoft Cloud, SharePoint, Cisco and WatchGuard devices, and on-site work.

Qualifications

• Bachelor's or Technical Degree in Computer Science, Information Technology, or Cybersecurity.
• Proficiency with Microsoft Cloud Services, Microsoft Office, and SharePoint.
• Strong networking knowledge: routers, switches, firewalls, IPS/IDS; Cisco and WatchGuard.
• Excellent communication, documentation, and customer service skills.
• US citizenship and valid driver's license with acceptable driving record.
• Onsite work requirement and ability to work with limited supervision.

Responsibilities

• Monitor IT operations, network performance, and ensure reliability and compliance.
• Install, maintain, and upgrade network devices and security hardware.
• Support software, server administration, PC maintenance, printers, and video conferencing systems.
• Document systems configurations, accounts, inventory, and network diagrams.
• Assist with design, implementation, and improvement of the network environment.
• Provide technical end-user support for office computers, printers, and mobile devices.
• Coordinate with vendors for complex troubleshooting needs.

Skills

Microsoft cloud

SharePoint

Networking hardware

Communication

Customer service

Documentation

Education

Bachelor's/Technical in CS/IT/Cybersecurity

CompTIA A+

CompTIA Network+

CompTIA Security+

Tools

Cisco equipment

WatchGuard

Job description

CEMS Engineering, Inc. seeks a versatile IT Specialist to support infrastructure, cybersecurity, and end-user services from our Summerville, SC office, near Charleston.

The role combines senior IT, application support, and entry-level tasks, thriving in diverse technical environments with strong communication skills. The ideal candidate holds a technical degree and has hands-on experience with Microsoft Cloud, SharePoint, Cisco and WatchGuard devices, and on-site work.