IT Specialist: Infra, Security & End-User Support

CEMS; South Carolina; On-site; USD 55,000 - 85,000; Full time

Job summary

CEMS Engineering, Inc. in Summerville, SC, is seeking a versatile IT Specialist to support infrastructure, cybersecurity, application support, and end-user services in a dynamic office environment.

The role combines responsibilities from senior IT, application support, and entry-level IT, requiring strong communication, problem-solving, and the ability to work independently or with a team. On-site work at our Summerville office is required.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or Cybersecurity.
• Proficiency with Microsoft Cloud Services, Microsoft Office, and SharePoint.
• Knowledge of networking hardware, servers, firewalls, IPS/IDS, Cisco, and WatchGuard solutions.
• Strong problem solving skills and ability to work with limited supervision.
• U.S. citizenship and valid driver's license with acceptable driving record.
• Excellent communication, documentation, and customer service skills.
• Required onsite.

Responsibilities

• Monitor IT operations, systems, and network performance to ensure reliability and compliance.
• Install, maintain, and upgrade routers, switches, firewalls, wireless access points, and other network devices.
• Support software, server administration, PC maintenance, printers, copiers, video conferencing systems, and general hardware.
• Maintain accurate documentation of systems, configurations, accounts, inventory, and network diagrams.
• Assist with design, implementation, and continuous improvement of the CEMS network environment.
• Provide technical support for office computers, printers, and mobile equipment.
• Support software installations, updates, and user onboarding and offboarding.
• Document common issues and resolutions to improve team knowledge and future efficiency.
• Coordinate with vendors for complex troubleshooting needs.

Skills

Microsoft Cloud Services

Networking knowledge

Problem solving

Communication

Documentation

Education

Bachelor's degree in CS/IT/Cybersecurity

Tools

Cisco

WatchGuard

Job description

CEMS Engineering, Inc. in Summerville, SC, is seeking a versatile IT Specialist to support infrastructure, cybersecurity, application support, and end-user services in a dynamic office environment.

The role combines responsibilities from senior IT, application support, and entry-level IT, requiring strong communication, problem-solving, and the ability to work independently or with a team. On-site work at our Summerville office is required.