Multidepartment Retail Pro: Customer Service & Stocking

H-E-B; Georgetown (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Health plan

Uniform provided

Job summary

H-E-B in Georgetown, TX is seeking a Cross-Functional Representative to deliver friendly customer service, assist with product selection, and support multiple departments including packaging, stocking, rotation, production, and sanitation. The role requires flexible scheduling, strong communication, and the ability to work autonomously while following SOPs and safety guidelines.

You will help maintain displays, handle inventory, and provide service across the store to maximize customer

Qualifications

• 18+ age requirement.
• 6+ months experience in H-E-B Store operations.
• HS Diploma or GED or equivalent.
• Knowledge of computer systems (Symbol, ACR, label machine).

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection.
• Uses suggestive selling techniques to meet customer needs and build department sales.
• May make regular product announcements to inform customers.
• Works a flexible schedule to accommodate shifts of different departments.
• Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
• Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments.
• Builds, stocks, and maintains displays and fixtures.
• Assists with inventory control; loads, unloads, and moves product.
• Slices, packages, labels, rotates, merchandises, culls, and prices product.
• Gains knowledge of multiple departments; applies understanding of processes / policies.
• Complies with Store and department SOPs, policies, and applicable laws.
• For the Service cross functional team, works as a Checker when not performing Cross Functional duties.
• Ensures compliance with departmental / Store SOPs for food safety and sanitation.
• Properly operates and maintains all equipment.
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment.

Skills

Customer service

Interpersonal skills

Communication

Autonomy

Adaptability

Education

HS Diploma or GED

Tools

Symbol system

ACR labeler

Label machine

Job description

H-E-B in Georgetown, TX is seeking a Cross-Functional Representative to deliver friendly customer service, assist with product selection, and support multiple departments including packaging, stocking, rotation, production, and sanitation. The role requires flexible scheduling, strong communication, and the ability to work autonomously while following SOPs and safety guidelines.

You will help maintain displays, handle inventory, and provide service across the store to maximize customer