Multi-Department Retail Specialist

H-E-B; Brenham (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Brenham, TX is seeking a Cross-Functional Representative to provide general customer service, assist with product selection, and support multiple departments including packaging, stocking, rotation, production, and sanitation.

You will work across front-end and back-of-house tasks, applying SOPs and safety rules while delivering friendly service, handling inventory, merchandising, and price tagging. Flexibility to cover shifts in various departments is essential.

Qualifications

• 6+ months of experience in H-E-B Store operations.
• Knowledge of computer systems (Symbol, ACR, label machine) - required.
• Customer service and interpersonal skills - required.
• Verbal and written communication and reading skills - required.
• Ability to adapt to performing a wide range of duties across multiple departments - required.
• Ability to work autonomously - required.

Responsibilities

• Provide excellent customer service; answer questions, take orders, assist with product selections.
• Use suggestive selling techniques to meet customer needs and boost department sales.
• Make regular product announcements to inform customers.
• Work a flexible schedule to cover shifts across departments.
• Perform duties in multiple departments, including bakery, floral, market, etc.
• Stock, rotate, and merchandise products; support inventory accuracy.
• Build, stock, and maintain displays and fixtures.
• Assist with inventory control; load/unload and move products.
• Slice, package, label, rotate, and price products.
• Gain knowledge of multiple departments and apply SOPs.
• Comply with store policies, SOPs, and laws.
• Serve as Checker for the Service cross-functional team when not performing Cross Functional duties.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Multidepartment adaptability

Autonomous work

Education

HS Diploma or GED

Tools

Symbol/ACR/label machine

Job description

H-E-B in Brenham, TX is seeking a Cross-Functional Representative to provide general customer service, assist with product selection, and support multiple departments including packaging, stocking, rotation, production, and sanitation.

You will work across front-end and back-of-house tasks, applying SOPs and safety rules while delivering friendly service, handling inventory, merchandising, and price tagging. Flexibility to cover shifts in various departments is essential.