Multi-Dept Service & Stock Specialist

H-E-B; Dripping Springs (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

H-E-B in Dripping Springs, TX is seeking a Cross-Functional Representative to deliver friendly customer service across multiple departments including packaging, stocking, rotation, production and sanitation. You will engage customers, guide product selection, and support inventory control while adapting to shifts in bakery, floral, dairy, market and more.

The role emphasizes teamwork, flexible scheduling, and adherence to store SOPs to ensure a smooth shopping experience for guests.

Qualifications

• HS Diploma or GED or equivalent required.
• 6+ months of experience in H-E-B Store operations.
• Knowledge of computer systems (Symbol, ACR, label machine).
• Customer service and interpersonal skills.
• Verbal/written communication and reading skills.
• Ability to adapt to performing duties across multiple departments.

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection.
• Uses suggestive selling techniques to meet customer needs and build department sales.
• May make regular product announcements to inform customers.
• Works a flexible schedule to accommodate shifts of different departments.
• Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
• Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
• Builds, stocks, and maintains displays and fixtures.
• Assists with inventory control; loads, unloads, and moves product.
• Slices, packages, labels, rotates, merchandises, culls, and prices product.
• Gains knowledge of multiple departments; applies understanding of processes / policies.
• Complies with Store and department SOPs, policies, and applicable laws.
• For the Service cross functional team, works as a Checker when not performing Cross Functional duties.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Multidepartment adaptability

Autonomy

Computer systems knowledge

Education

HS Diploma or GED

Job description

H-E-B in Dripping Springs, TX is seeking a Cross-Functional Representative to deliver friendly customer service across multiple departments including packaging, stocking, rotation, production and sanitation. You will engage customers, guide product selection, and support inventory control while adapting to shifts in bakery, floral, dairy, market and more.

The role emphasizes teamwork, flexible scheduling, and adherence to store SOPs to ensure a smooth shopping experience for guests.