Cross-Functional Retail Specialist

H-E-B; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

H-E-B in Fort Worth, Texas is looking for a Cross-Functional Representative to deliver excellent customer service, check front-end operations, and collaborate across packaging, stocking, rotation, production, and sanitation duties.

You will assist customers with product selection, manage stocking and displays, and support inventory control while following store SOPs. This role requires lifting and multi-department flexibility in a fast-paced retail environment.

Qualifications

• Knowledge of computer systems (Symbol, ACR, label machine) is required.
• Customer service and interpersonal skills are required.
• Verbal and written communication skills are required.
• Ability to adapt to duties across multiple departments is required.
• Ability to work autonomously is required.
• HS Diploma or GED or equivalent is required.
• Completion of Company Orientation and Safety Training is required.

Responsibilities

• Provide excellent customer service and assist with product selection.
• Use suggestive selling techniques to meet customer needs and drive department sales.
• Perform stocking, rotation, and inventory tasks across multiple departments.
• Build and maintain displays and signage; assist with carts and loading/unloading.
• Adhere to SOPs and safety policies; support sanitation and service levels.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Adaptability

Autonomy

Education

HS Diploma or GED

Tools

Symbol system

ACR

Label machine

Job description

H-E-B in Fort Worth, Texas is looking for a Cross-Functional Representative to deliver excellent customer service, check front-end operations, and collaborate across packaging, stocking, rotation, production, and sanitation duties.

You will assist customers with product selection, manage stocking and displays, and support inventory control while following store SOPs. This role requires lifting and multi-department flexibility in a fast-paced retail environment.