Multi-Department Retail Associate

H-E-B; Marble Falls (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to support multiple departments, including packaging, stocking, rotation, production, and sanitation. You will assist customers, stock displays, and help maintain product quality and inventory across the store.

The role requires 6+ months in store operations, strong communication skills, and the ability to work across departments in a fast-paced retail environment.

Qualifications

• 6+ months of experience in H-E-B Store operations
• Knowledge of computer systems (Symbol, ACR, label machine)
• Customer service and interpersonal skills
• Verbal / written communication and reading skills
• Ability to adapt to performing a wide range of duties across multiple departments
• Ability to work autonomously
• HS Diploma or GED or equivalent
• Completion of Company Orientation and Safety Training

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
• Uses suggestive selling techniques to meet customer needs and build department sales
• May make regular product announcements to inform customers
• Works a flexible schedule to accommodate shifts of different departments
• Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
• Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
• Builds, stocks, and maintains displays and fixtures
• Assists with inventory control; loads, unloads, and moves product
• Slices, packages, labels, rotates, merchandises, culls, and prices product
• Gains knowledge of multiple departments; applies understanding of processes / policies
• Complies with Store and department SOPs, policies, and applicable laws
• For the Service cross functional team, works as a Checker when not performing Cross Functional duties
• Ensures compliance with departmental / Store SOPs for food safety and sanitation
• Properly operates and maintains all equipment
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Multi-department adaptability

Autonomy

Education

HS Diploma or GED

Tools

Symbol system

ACR system

Label machine

Job description

H-E-B is seeking a Cross-Functional Representative to support multiple departments, including packaging, stocking, rotation, production, and sanitation. You will assist customers, stock displays, and help maintain product quality and inventory across the store.

The role requires 6+ months in store operations, strong communication skills, and the ability to work across departments in a fast-paced retail environment.