Multi-Unit Restaurant Operations Leader

Red-Lobster; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Red Lobster is seeking a Director of Operations to oversee 8–10 Operating Company restaurants. You will lead market performance, drive guest satisfaction and sales growth, and coach General Managers and Restaurant Managers toward excellence.

You will ensure 100% adherence to HR and financial standards while building a diverse, high-potential leadership bench and guiding the market toward sustainable profitability.

Qualifications

• Experience leading a team of Restaurant Managers and driving sales growth.
• Proven ability to coach and develop General Managers and Restaurant Managers.
• Strong track record of guest and employee satisfaction.
• Experience supporting new restaurant growth and coaching launch teams.
• Ability to execute business plans for Same-Restaurant-Sales growth.
• Excellent stakeholder communication and coaching skills.
• Bachelor’s degree preferred.

Responsibilities

• Lead 8-10 Operating Company restaurants to ensure profitability and growth.
• Coach and develop leadership teams to meet standards and guest experience goals.
• Drive compliance with HR, finance, and operating standards.

Skills

Team leadership

Sales growth

Guest satisfaction

Employee development

Coaching

Performance accountability

Multi-unit operations

HR/compliance

Education

Bachelor’s degree preferred

Job description

Red Lobster is seeking a Director of Operations to oversee 8–10 Operating Company restaurants. You will lead market performance, drive guest satisfaction and sales growth, and coach General Managers and Restaurant Managers toward excellence.

You will ensure 100% adherence to HR and financial standards while building a diverse, high-potential leadership bench and guiding the market toward sustainable profitability.