Restaurant General Manager: Lead Guest Experience & Ops

Red-Lobster; East Point (GA); On-site; USD 71,000 - 82,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligibility (quarterly)

Medical, dental and vision

Life insurance

Disability insurance

401(k) with company match

Paid vacation

Dining discounts

Career growth opportunities

Job summary

Red Lobster is seeking a General Manager to lead restaurant operations through a team of managers and crew, driving a culture of operational excellence in culinary, beverage and service. You will deliver balanced results in guest experience, employee development, process discipline and financial performance, while creating an engaging, high-performing team.

Qualifications include 21+, 5+ years of management in hospitality, ServSafe certificates, and English proficiency; Bachelor's preferred.

Qualifications

• Must be at least 21 years old.
• 5+ years of management experience in restaurant, hotel, retail, or general business.
• 3+ years of consistent achievement of highly distinguished business results as a Restaurant Manager (preferred for external candidates).
• Proven leadership and performance record in casual dining/full-service restaurant management.
• ServSafe, local and state regulatory certificates or the ability to obtain required.
• Proficiency communicating (verbal and written) in English.
• Bachelor’s degree preferred.

Responsibilities

• Lead restaurant operations through a team of managers and crew to drive operational excellence in culinary, beverage and service.
• Deliver balanced results across guest experience, employee development, process discipline and financial performance.
• Create an engaging, high-performing crew experience and culture.
• Support career growth and career progression within a dynamic casual-dining environment.

Skills

Leadership

Restaurant management

English communication

Regulatory compliance

Culinary/Service excellence

Education

Bachelor’s degree (preferred)

ServSafe/regulatory certificates

Job description

Red Lobster is seeking a General Manager to lead restaurant operations through a team of managers and crew, driving a culture of operational excellence in culinary, beverage and service. You will deliver balanced results in guest experience, employee development, process discipline and financial performance, while creating an engaging, high-performing team.

Qualifications include 21+, 5+ years of management in hospitality, ServSafe certificates, and English proficiency; Bachelor's preferred.