Multi-Unit Restaurant Leader — District Manager

Charter Foods Inc.; Cleveland (OH); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) with company match

Employee discount

Health savings account

Company vehicle

Bonus program

Job summary

Charter Foods Inc. in Cleveland, OH is seeking an experienced District Manager to oversee multiple casual dining locations. The role focuses on developing Restaurant Managers and Assistant Managers, ensuring a consistent, high-quality guest experience, and driving profitable operations.

You will build and coach your team, set performance targets, uphold food safety and brand standards, analyze financials, and implement new products and initiatives across the district.

Qualifications

• Minimum 5 years of experience in food service management at the multi-unit or district level.
• Excellent verbal and written communication skills.
• Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
• Proven ability to drive employee satisfaction/retention, guest satisfaction and financial performance.
• Excellent planning, organizing and follow-up skills.
• Strong decision making and conflict resolution skills.
• Strong desire to develop their team and actively continue their own development.
• Must be able to manage time effectively and reach objectives within specified time frames.
• Ability to communicate detailed knowledge of restaurant standards, in a top of mind manner, to both employees and managers.

Responsibilities

• Build management by selecting, training and developing managerial employees.
• Establishing and reviewing unit specific performance targets in employee satisfaction, guest service and margin improvement
• Maintaining company standards in food safety, product and facility specifications
• Respond expeditiously to guest service needs and demonstrate appropriate decision making skills.
• Hold management accountable and take appropriate action when needed.
• Introducing and reinforcing new products and initiatives
• Coach your team to identify and develop strategies to ensure customer expectations are being met.
• Analyze the financial performance of your area, understand trends, and drive sales to maximize profitability.
• Ensures the management team follows processes and performance goals to drive operational improvement.

Skills

Food service management

Verbal and written communication

Employee development

Financial performance analysis

Time management

Job description

Charter Foods Inc. in Cleveland, OH is seeking an experienced District Manager to oversee multiple casual dining locations. The role focuses on developing Restaurant Managers and Assistant Managers, ensuring a consistent, high-quality guest experience, and driving profitable operations.

You will build and coach your team, set performance targets, uphold food safety and brand standards, analyze financials, and implement new products and initiatives across the district.