Multi-Unit Restaurant Coach & Growth Leader

Hospitality Restaurant Group; City of Schenectady (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

We are seeking an Area Coach to provide leadership and direct supervision for a Taco Bell restaurant portfolio. This role oversees 4–10 locations, driving performance against the Annual Operating Plan while modeling the company’s core values.

The ideal candidate will have 5+ years of multi-unit management, proven coaching ability of managers, strong customer and financial outcomes, and flexibility to travel between stores daily. Franchisee is the employer and employment terms vary by location.

Qualifications

• 5 years of successful, operational multi-unit management experience.
• Proven ability to recruit, coach and develop managerial employees.
• Proven ability to achieve high customer satisfaction and financial performance.
• Strong communication and interpersonal skills; conflict resolution ability.
• Must travel between designated stores daily; reliable transportation and valid driver’s license.
• Background checks are run on all management employees.

Responsibilities

• Provide leadership and supervision of approximately 4–10 Taco Bell restaurants.
• Find, hire and develop RGMs, Assistant General Managers and Shift Managers.
• Coach RGMs on the How We Work Together Principles and provide regular feedback in 1:1 sessions.
• Take action, maintain high activity and drive results beyond the minimum requirements.
• Assess customer sentiment via visits, VOC and CORE and act on insights.
• Lead product and program rollouts with RGMs for success.
• Resolve customer complaints quickly while maintaining positive relations.

Skills

Multi-unit management

Coaching & development

Customer satisfaction

Financial performance

Communication skills

Team leadership

Travel between stores

Job description

We are seeking an Area Coach to provide leadership and direct supervision for a Taco Bell restaurant portfolio. This role oversees 4–10 locations, driving performance against the Annual Operating Plan while modeling the company’s core values.

The ideal candidate will have 5+ years of multi-unit management, proven coaching ability of managers, strong customer and financial outcomes, and flexibility to travel between stores daily. Franchisee is the employer and employment terms vary by location.