Area Coach: Multi-Unit Restaurant Leader

Hospitality Restaurant Group; Town of Ballston (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Taco Bell Franchise is seeking an Area Coach to provide leadership and direct supervision of approximately 4–10 Taco Bell restaurants, ensuring each Restaurant General Manager meets the operating plan.

The ideal candidate has at least 5 years of multi-unit management experience, excels at coaching managers, and drives customer satisfaction and financial performance. This role requires daily travel between stores and reliable transportation.

Qualifications

• 5 years of successful, operational multi-unit management experience.
• Proven ability to develop managerial employees.
• Proven ability to achieve high customer satisfaction, financial performance, and employee satisfaction.
• Strong communication and interpersonal skills; conflict resolution.
• Excellent team-building capabilities.
• Basic business math and accounting skills; strong analytical decision-making.
• Basic PC literacy.
• Valid driver's license and reliable transportation.
• Willingness to travel between stores daily.
• Background checks required for all management employees.

Responsibilities

• Find, hire and develop RGMs, Assistant General Managers and Shift Managers.
• Coach RGMs on the '4 Rights' and provide regular 1:1 feedback.
• Take action proactively and maintain high activity.
• Assess how customers view restaurants through visits, VOC and CORE analysis.
• Lead product and program rollouts with RGMs to ensure success.
• Resolve customer complaints quickly while maintaining positive relations.
• Demonstrate a positive, enthusiastic attitude with coworkers, employees and customers.
• Analyze the financial performance of the area and identify trends.

Skills

Multi-unit management

Coaching & development

Customer satisfaction

Communication skills

Team building

Accounting skills

Analytical decision making

PC literacy

Driver's license

Travel readiness

Job description

Taco Bell Franchise is seeking an Area Coach to provide leadership and direct supervision of approximately 4–10 Taco Bell restaurants, ensuring each Restaurant General Manager meets the operating plan.

The ideal candidate has at least 5 years of multi-unit management experience, excels at coaching managers, and drives customer satisfaction and financial performance. This role requires daily travel between stores and reliable transportation.