Multi-Unit Restaurant Coach & Growth Leader

Hospitality Restaurant Group; City of Amsterdam (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Hospitality Restaurant Group is seeking an Area Coach to supervise and lead multiple Taco Bell locations, ensuring each unit meets operating plans. You will recruit, coach, and develop RGMs and shift managers, driving performance and customer satisfaction.

You will travel between stores daily, analyze VOC and CORE data, and implement product and program rollouts to ensure success. Strong leadership, communication, and analytical decision-making are essential for this role.

Qualifications

• 5 years of successful multi-unit management experience.
• Proven coaching and development of managerial employees.
• Proven ability to achieve high customer satisfaction, financial performance and employee satisfaction.
• Excellent communication skills and interpersonal abilities.
• Must have reliable transportation and valid driver’s license.
• Must be able to travel between designated stores daily.

Responsibilities

• Provide leadership and supervision across multiple Taco Bell locations to meet operating plans.
• Hire, coach, and develop RGMs and shift managers.
• Coach RGMs on store performance and provide regular feedback in 1:1 sessions.
• Take initiative, exceed requirements, and maintain high activity levels.
• Analyze customer feedback and store performance to drive improvements.
• Lead product and program rollouts with RGMs for success.
• Address customer complaints promptly while maintaining positive relations.

Skills

People leadership

Executive coaching

Communication skills

Conflict resolution

Analytical decision making

Team building

Travel readiness

Job description

Hospitality Restaurant Group is seeking an Area Coach to supervise and lead multiple Taco Bell locations, ensuring each unit meets operating plans. You will recruit, coach, and develop RGMs and shift managers, driving performance and customer satisfaction.

You will travel between stores daily, analyze VOC and CORE data, and implement product and program rollouts to ensure success. Strong leadership, communication, and analytical decision-making are essential for this role.