Multi-Unit Operations Leader - Growth & Guest Experience

Lucky Strike Entertainment Corporation; Jericho (NY); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Bowling discounts

Waterpark discounts

Retail discounts

Event discounts

Employee stock purchase program

Paid holidays

Job summary

Lucky Strike Entertainment Corporation is seeking an Area Manager of Operations to lead multiple bowling centers, waterparks, and entertainment venues. You will coach General Managers, drive top-line growth, and optimize multi-unit operations through data-driven planning.

The role requires transitioning leadership across locations, frequent travel, and a strong focus on guest experience and financial performance. A competitive compensation package accompanies comprehensive benefits.

Qualifications

• 5+ years of multi-unit leadership experience in high-volume entertainment, hospitality, or food and beverage.
• Proven record of driving sales growth and financial performance across multiple locations.
• Demonstrated success developing General Managers into stronger operators.
• Advanced financial acumen across multiple P&Ls including budgeting, forecasting, labor, and margin optimization.

Responsibilities

• Oversee operational execution, financial performance, and guest experience across multiple centers.
• Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth.
• Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle.
• Support sales initiatives, event programs, marketing execution, and staffing strategies across your area.
• Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams.
• Partner with regional leaders to execute companywide initiatives and share operational best practices.

Skills

Multi-unit leadership

Sales growth

Financial performance

GM development

Data-driven

Job description

Lucky Strike Entertainment Corporation is seeking an Area Manager of Operations to lead multiple bowling centers, waterparks, and entertainment venues. You will coach General Managers, drive top-line growth, and optimize multi-unit operations through data-driven planning.

The role requires transitioning leadership across locations, frequent travel, and a strong focus on guest experience and financial performance. A competitive compensation package accompanies comprehensive benefits.