Restaurant & Guest Experience Operations Leader

Lucky Strike Entertainment Corporation; Westminster (CO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Employee assistance program

Paid time off

Bowling & waterpark discounts

Event discounts

Retail discounts

Job summary

Lucky Strike Entertainment Corporation is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across all shifts. You’ll flex into any role needed and build a team focused on hospitality and guest satisfaction.

You will drive sales, train hourly staff, and manage labor, cost controls, and daily financial targets while maintaining top-notch service and guest experience.

Qualifications

• 3+ years of leadership experience in restaurant, hospitality, or high-volume operations.
• Proven ability to drive food and beverage sales and build teams.
• Experience training hourly leaders in fast-paced environments.
• Floor-first management style with a strong read on guest experience.
• Solid financial acumen including labor, food cost, inventory, and P&L contribution.
• Comfortable lifting up to 50 lbs and standing for extended periods.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

Skills

Leadership

Sales leadership

Training hourly staff

Guest experience

Financial acumen

Labor cost control

Operational excellence

Tools

POS systems

Restaurant operations

Job description

Lucky Strike Entertainment Corporation is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across all shifts. You’ll flex into any role needed and build a team focused on hospitality and guest satisfaction.

You will drive sales, train hourly staff, and manage labor, cost controls, and daily financial targets while maintaining top-notch service and guest experience.