Hospitality & F&B Operations Leader (Multi-Unit)

Lucky Strike Entertainment Corporation; East Haven (CT); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Vacation and Holidays

Discounts: Bowling, Boomer's, Waterpar

Job summary

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead F&B, bar, and bowling operations across shifts. You will flex into various roles, build a team, and deliver hospitality that exceeds guest expectations.

You will oversee labor, food and beverage costs, inventory, and daily financial targets while maintaining a floor-first, guest-focused leadership style. This on-site role requires flexible availability, including nights and weekends.

Qualifications

• 3+ years of leadership in restaurant, hospitality, or high-volume operations.
• Experience training hourly leaders in fast-paced environments.
• Floor-first management style with strong guest focus.
• Solid financial acumen including labor, food cost, inventory, and P&L.
• Comfortable lifting up to 50 lbs and standing for extended periods.

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, ensuring service flow and hospitality standards.
• Drive revenue through sales-focused service, upselling, guest engagement, and events.
• Recruit, train, coach, and schedule teams to meet company standards and guest needs.
• Own labor management, cost control, inventory accuracy, and daily financial targets.
• Support FOH and BOH on the floor, resolve guest issues in real time, reinforce accountability.
• Maintain operational readiness and guest readiness during high-volume shifts.

Skills

Leadership experience

Sales leadership

Staff training

Guest experience

Financial acumen

Physical ability

Flexible schedule

Job description

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead F&B, bar, and bowling operations across shifts. You will flex into various roles, build a team, and deliver hospitality that exceeds guest expectations.

You will oversee labor, food and beverage costs, inventory, and daily financial targets while maintaining a floor-first, guest-focused leadership style. This on-site role requires flexible availability, including nights and weekends.