Multi-Unit Market Leader: Ops, Growth & Training

Askar Brands; Florida; On-site; USD 70,000 - 100,000; Full time

Job summary

Dunkin' Brands is seeking a Market Leader to provide leadership, coaching and direction to approximately 5-8 restaurants. This role supports Restaurant Managers to ensure excellent operations, maximizes sales and profits, and ensures guest service and Brand standards are met.

The Market Leader will recruit, train and develop the Restaurant Management team, monitor performance, and drive sales and profitability while maintaining quality and guest satisfaction.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality.
• College degree preferred.

Responsibilities

• Able to perform all duties of restaurant team members and restaurant managers.
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards.
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability.
• Understand local marketing area and competitor trends.
• Establish sales and service goals with franchise owners and restaurant managers.
• Provides great guest service and resolves issues.
• Lead team meetings.
• Deliver training to restaurant managers on marketing windows and LTOs and Brand initiatives.
• Ensure that restaurants correctly execute new products and processes in a marketing window.
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team.
• Engages with Dunkin' Brands Field Operations team as appropriate.

Skills

Basic computer skills

Fluent English

Basic math

Education

College degree preferred

Job description

Dunkin' Brands is seeking a Market Leader to provide leadership, coaching and direction to approximately 5-8 restaurants. This role supports Restaurant Managers to ensure excellent operations, maximizes sales and profits, and ensures guest service and Brand standards are met.

The Market Leader will recruit, train and develop the Restaurant Management team, monitor performance, and drive sales and profitability while maintaining quality and guest satisfaction.