District Operations Leader | Multi-Unit Restaurant Growth

Dunkin' Donuts; Morrow (GA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Dunkin' Donuts District Manager oversees 5-7 Dunkin' restaurants, guiding management development, driving sales and profitability, and upholding Brand standards to deliver an exceptional guest experience.

Responsibilities include recruiting and coaching Restaurant Managers, ensuring safe, clean operations, executing promotions, and leading district meetings with franchise partners to align with company priorities.

Qualifications

• 3+ years of multi-unit restaurant, retail, or hospitality experience preferred.
• Strong leadership, communication, coaching, and problem-solving skills.
• Basic financial and computer skills.
• Guest-focused with strong business acumen.
• Ability to work in a fast-paced environment and travel between restaurants.

Responsibilities

• Recruit, train, coach, and develop Restaurant Managers.
• Build a culture of accountability, teamwork, and high performance.
• Develop future leaders and maintain strong management teams.
• Ensure restaurants meet Dunkin Brand, food safety, cleanliness, and operational standards.
• Conduct regular store visits and follow up on action plans.
• Ensure successful execution of LTOs, promotions, new products, and Brand initiatives.
• Drive sales, transactions, guest satisfaction, and loyalty.
• Understand local market and competitor trends.
• Coach teams on speed, service, accuracy, and hospitality.
• Support local marketing and sales-building initiatives.
• Manage labor, food cost, waste, and controllable expenses.
• Review sales and P&L performance and create action plans to improve profitability.
• Ensure proper cash handling and operational controls.
• Set clear goals and expectations for each restaurant.
• Analyze performance and hold managers accountable for results.
• Partner with franchise ownership and Dunkin' Brand Field Operations.
• Lead district meetings and communicate company priorities.

Skills

Leadership

Communication

Coaching

Problem-solving

Financial skills

Computer skills

Guest focus

Travel

Job description

Dunkin' Donuts District Manager oversees 5-7 Dunkin' restaurants, guiding management development, driving sales and profitability, and upholding Brand standards to deliver an exceptional guest experience.

Responsibilities include recruiting and coaching Restaurant Managers, ensuring safe, clean operations, executing promotions, and leading district meetings with franchise partners to align with company priorities.