Multi-Unit C-Store Operations Leader

Global Partners LP; Bridgeport (CT); On-site; USD 77,000 - 116,000; Full time

Benefits offered by this job

Health & Wellness

401k and matching

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a Territory Manager to supervise and steer the day-to-day c-store operations across a territory, ensuring strong customer service, store appearance and environmental compliance. The role emphasizes leadership, profitability, and cross-functional collaboration in a growing retail environment.

Key duties include overseeing site operations, coaching store managers, monitoring promotions, managing inventory and finances, and driving growth through effective people

Qualifications

• Attend training seminars and vendor conventions as needed.
• Assist in covering other territories as needed.
• Progressively responsible retail experience.
• Progressive experience managing multi-unit retail, restaurant, or service organizations (3+ years).
• Exceptional leadership, interpersonal, and problem-solving skills.
• Proficient in Microsoft Office Suite: Word, Excel, PowerPoint.
• Ability to work a flexible schedule to meet business needs.
• Ability to travel weekly up to 95%.
• Results-oriented with focus on talent development, operational excellence and customer satisfaction.
• People leader capable of sourcing, onboarding, developing, managing performance and conflict resolution across multiple units.
• Strategic thinker able to translate vision into actionable plans.
• Adaptable to a fast-paced retail environment.
• Strong time management and decision-making skills.
• Able to maximize sales, control expenses and improve profitability.
• Strong communication and interpersonal skills across diverse teams.

Responsibilities

• Oversee operation of C-store sites.
• Recruit, hire, train, motivate, coach and manage store managers using proper documentation.
• Review daily competitive price surveys.
• Maintain fuel inventory records and report variations.
• Execute all company promotional initiatives.
• Maintain image standards and conduct image surveys.
• Address environmental, maintenance issues and incidents.
• Ensure monthly promotions are displayed on-site.
• Perform monthly maintenance inspections at locations.
• Manage vendor relations, contracts and promotions.
• Serve as liaison between departments and store personnel.
• Collaborate with store managers on inventory and cash controls.
• Handle escalated customer complaints when needed.
• Review store profit and loss reports for accuracy and expenses.

Skills

Leadership

Strategic thinking

Communication

Problem solving

Team development

Time management

Flexibility

Travel readiness

Multi-unit experience

Education

Bachelor's Degree BA/BS preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Global Partners LP is seeking a Territory Manager to supervise and steer the day-to-day c-store operations across a territory, ensuring strong customer service, store appearance and environmental compliance. The role emphasizes leadership, profitability, and cross-functional collaboration in a growing retail environment.

Key duties include overseeing site operations, coaching store managers, monitoring promotions, managing inventory and finances, and driving growth through effective people