Multi-Site Scheduler - Mon-Fri, No Weekends

US Oncology Network-wide Career Opportunities; Irving (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO

401k with company match

Wellness program

Tuition Reimbursement

Employee Assistance program

Job summary

The US Oncology Network is hiring a Scheduler to join Texas Oncology, supporting Arlington, Dallas, and Irving locations. This full-time position runs Monday through Friday from 8:30 am to 5:00 pm with no weekends or holidays.

The Scheduler will coordinate patient appointments and tests, serve as a liaison between patients and medical staff, handle incoming calls, and ensure efficient front-office operations in a busy oncology practice. Experience with EMR and insurance authorizations preferred.

Qualifications

• High school diploma or equivalent is required.
• Minimum three years office experience, preferably in a medical office setting.
• Knowledge of medical terminology, scheduling, and/or authorization experience preferred.
• Must have excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers' needs and directs to appropriate personnel and pages clinic personnel as appropriate.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or EMR.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office.

Skills

Office experience

Medical terminology

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The US Oncology Network is hiring a Scheduler to join Texas Oncology, supporting Arlington, Dallas, and Irving locations. This full-time position runs Monday through Friday from 8:30 am to 5:00 pm with no weekends or holidays.

The Scheduler will coordinate patient appointments and tests, serve as a liaison between patients and medical staff, handle incoming calls, and ensure efficient front-office operations in a busy oncology practice. Experience with EMR and insurance authorizations preferred.