Multi-Site Patient Access Specialist

Cooper University Health Care; Camden (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Cooper Norcross Health in New Jersey is seeking a Front Desk/Registration staff member to greet patients, handle registrations, and coordinate scheduling with the care team. You will verify demographics, insurance, and collect required signatures while maintaining a positive patient experience.

Travel to multiple Cooper Norcross Health Care locations across South Jersey is required. AIDET practices, strong communication, and customer service are essential in this fast-paced environment.

Qualifications

• Minimum one year of recent registration or billing experience working in a medical facility preferred.
• Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
• Epic experience preferred.
• Excellent organizational, written/verbal communication and teamwork skills.
• Demonstrated performance of excellent customer service skills.

Responsibilities

• Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience.
• Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures.
• Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.

Skills

Registration

Scheduling

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Epic

Job description

Cooper Norcross Health in New Jersey is seeking a Front Desk/Registration staff member to greet patients, handle registrations, and coordinate scheduling with the care team. You will verify demographics, insurance, and collect required signatures while maintaining a positive patient experience.

Travel to multiple Cooper Norcross Health Care locations across South Jersey is required. AIDET practices, strong communication, and customer service are essential in this fast-paced environment.