Patient Access & Registration Specialist

Cooper University Health Care; Camden (NJ); Presencial; USD 25.000 - 40.000; Jornada completa

Descripción de la vacante

Cooper Norcross Health in Camden, NJ, is seeking a Patient Services role to greet patients and deliver an outstanding service experience. You will handle full registration, update demographics and insurance details, and perform outreach using MyChart for confirmations.

The position requires proficiency in scheduling, co-pays collection, and non-clinical admin duties. Travel to multiple South Jersey locations may be required, with shifts ranging 2–8 hours.

Formación

• Minimum one year of recent registration or billing experience in a medical facility preferred.
• Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
• Epic experience preferred.
• Excellent organizational, written/verbal communication and teamwork skills.

Responsabilidades

• Greet patients and guests using AIDET while providing an individualized excellent patient service experience.
• Perform full registration and update demographics, identification, insurance information and signatures.
• Schedule appointments and conduct patient outreach via MyChart messaging and confirmations.
• Utilize kiosks/tablets to assist patients and support front desk operations.
• Collect co-pays and reconcile cash drawer; manage non-clinical administrative duties and medical records documentation.
• Coordinate referrals, pre-certifications and authorizations; maintain compliance with procedures and standards.
• Communicate effectively with multidisciplinary teams and patients, upholding our mission and values.

Conocimientos

Patient registration

Scheduling

Insurance pre-certifications

Authorizations and referrals

Excellent communication

Teamwork

Educación

High School diploma or equivalent

Herramientas

Epic

Descripción del empleo

Cooper Norcross Health in Camden, NJ, is seeking a Patient Services role to greet patients and deliver an outstanding service experience. You will handle full registration, update demographics and insurance details, and perform outreach using MyChart for confirmations.

The position requires proficiency in scheduling, co-pays collection, and non-clinical admin duties. Travel to multiple South Jersey locations may be required, with shifts ranging 2–8 hours.