Multi-Site IT Systems Support Specialist

Communities First, Inc.; Flint (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Communities First, Inc. is seeking an IT Systems Support Specialist in Flint, Michigan. This role involves providing day-to-day technical support and maintaining technology infrastructure across multiple sites. Responsibilities include troubleshooting hardware and software issues, configuring devices, and supporting low-voltage technology systems.

The ideal candidate has a strong background in IT support, excellent problem-solving skills, and a passion for customer service. Join CFI in its mission to build vibrant communities!

Qualifications

• Minimum of 3 years of hands-on IT support experience required.
• Experience supporting Windows and Microsoft 365 environments.
• Ability to communicate technical information clearly to non-technical users.

Responsibilities

• Provide Level 1 and Level 2 technical support across multiple locations.
• Troubleshoot hardware, software, network, and email issues.
• Install, terminate, and troubleshoot low voltage systems and cabling.

Skills

Hands-on IT support experience

Troubleshooting skills

Networking fundamentals

Windows operating systems

Microsoft 365 experience

Communication skills

Organizational skills

Education

High School Diploma or GED

Associate degree or technical certification

Tools

Microsoft Office Suite

Ticketing systems

Security camera systems

Job description

Communities First, Inc. is seeking an IT Systems Support Specialist in Flint, Michigan. This role involves providing day-to-day technical support and maintaining technology infrastructure across multiple sites. Responsibilities include troubleshooting hardware and software issues, configuring devices, and supporting low-voltage technology systems.

The ideal candidate has a strong background in IT support, excellent problem-solving skills, and a passion for customer service. Join CFI in its mission to build vibrant communities!