Multi-Site IT Support Specialist — Growth, Reports, 401k

KAAPA Ethanol, LLC.; Kearney (NE); Presencial; USD 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

401k with employer contributions

Life insurance

Short-term disability insurance

Paid sick leave

Paid vacation

8 paid holidays

Profit sharing

Resumo da oferta

KAAPA Ethanol, LLC. in Nebraska seeks a dedicated IT Support Assistant to troubleshoot and resolve IT issues across multiple facilities. You will provide technical support to employees, diagnose hardware, software and network problems, and monitor system performance.

This role also involves preparing reports and maintaining strong stakeholder relationships to ensure smooth IT operations. The position offers regular hours, with occasional additional hours, and a benefits package including health,

Qualificações

• Bachelor's degree in IT or related field preferred.
• Proven IT support experience, preferably across multiple locations.
• Proficiency with IT support software and Microsoft Office Suite.
• Strong organizational, time-management and communication skills.

Responsabilidades

• Provide technical support and assistance to employees across multiple locations.
• Troubleshoot and resolve hardware, software, and network issues.
• Ensure compliance with relevant regulations and standards.
• Monitor IT system performance and adjust as needed to improve outcomes.
• Prepare and present reports on IT support status, risks, and issues to management.
• Foster strong relationships with stakeholders to facilitate smooth execution of IT tasks.

Conhecimentos

IT support experience

Multi-location experience

Microsoft Office Suite

Communication skills

Organizational skills

Team collaboration

Problem solving

Independent work

Formação académica

Bachelor's degree in IT

Ferramentas

IT support software

Microsoft Office Suite

Descrição da oferta de emprego

KAAPA Ethanol, LLC. in Nebraska seeks a dedicated IT Support Assistant to troubleshoot and resolve IT issues across multiple facilities. You will provide technical support to employees, diagnose hardware, software and network problems, and monitor system performance.

This role also involves preparing reports and maintaining strong stakeholder relationships to ensure smooth IT operations. The position offers regular hours, with occasional additional hours, and a benefits package including health,