IT Support Technician - 60k

Vaco by Highspring; Omaha (NE); On-site; USD 52,000 - 60,000; Full time

Job summary

A leading staffing company in Omaha is seeking a Site Support Technician to provide technical support to clinic staff and doctors. The role involves troubleshooting hardware and software issues and requires at least 3 years of IT support experience. This position offers opportunities for long-term growth within a team-oriented environment and a full-time contract. Reliable transportation is essential for travel between sites.

Qualifications

• At least 3 years of experience in IT support, working on-site with users.
• Familiarity with IT ticketing systems such as ServiceNow.
• Strong interpersonal and communication skills.

Responsibilities

• Troubleshoot hardware and software systems.
• Provide support directly to nurses, clinic staff, and doctors through ticket resolution.

Skills

IT support experience

Communication skills

Knowledge of IT ticketing systems

Job description

Overview

Title: Site Support Technician | Omaha - Multiple Sites | Room for Growth!

Pay / Salary / Perks

• Contract Type: 6-Month Contract to Hire/ Extensions
• Hourly Rate: $25-28/HR
• Salary upon Conversion: $60k (contingent upon experience)

Location & Schedule

• Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm PST.

Work Environment / Culture

We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.

Responsibilities

• Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.

Must-Have Qualifications and Skills

• Experience: At least 3 years of experience in IT support, working on-site with users
• IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
• Communication: Strong interpersonal and communication skills.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Information Services