IT Support Specialist — Help Desk & On‑Site Tech

NEBCO Realty Group; Nebraska; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Retirement Plans

PAID Holidays

Insurance Benefits

PAID Time Off

Wellness Program

On the Job Training

Job summary

A family-owned construction company in Nebraska is seeking a highly motivated Technical Support Specialist. This role focuses on providing software and hardware support, addressing IT support tickets, and ensuring user satisfaction across both office and remote locations. Candidates should have an associates degree in Information Technology and 2 years of help desk experience. This position offers benefits like paid holidays and retirement plans.

Qualifications

• 2 years of help desk experience in a corporate environment.
• CompTIA A+ Certification preferred.
• Valid Driver’s License required.

Responsibilities

• Provide software and hardware support for office and remote locations.
• Respond to and follow-up on IT support tickets.
• Assist with process improvement and testing solutions.

Skills

Analytical skills

Troubleshooting

Customer service skills

Networking knowledge

Interpersonal skills

Education

Associates degree in Information Technology

Tools

Windows

Office 365

SharePoint

Job description

A family-owned construction company in Nebraska is seeking a highly motivated Technical Support Specialist. This role focuses on providing software and hardware support, addressing IT support tickets, and ensuring user satisfaction across both office and remote locations. Candidates should have an associates degree in Information Technology and 2 years of help desk experience. This position offers benefits like paid holidays and retirement plans.