Multi-Site Facilities & Soft Services Lead

Jones Lang LaSalle Incorporated; Vancouver (WA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

PTO and holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking a Soft Services Manager to oversee a diverse portfolio spanning Vancouver, WA and Portland, OR, including industrial facilities and Class A offices. You will act as the primary contact for soft services operations, managing contracts for janitorial, pest control, waste, landscaping and snow removal.

This role requires 3+ years in facilities or soft services management, a valid driver’s license, REAL ID, and the ability to travel between sites.

Qualifications

• 3+ years of facilities management or soft services management experience with vendor/contract oversight.
• Experience managing services at multiple facility types including office buildings and industrial facilities.
• Proficiency with Microsoft Office Suite and facility management software or CMMS platforms.

Responsibilities

• Serve as primary client contact for soft services operations across multiple sites, including janitorial, pest control, waste management, landscaping and snow removal.
• Oversee all soft services contracts and conduct vendor performance reviews to ensure compliance.
• Maintain documentation per government account requirements and budget tracking.
• Drive rebidding, evaluate proposals, negotiate terms, and onboard new service providers.
• Manage projects from small improvements to large-scale initiatives across cross-functional teams.
• Travel daily between sites and coordinate with facility teams, clients and vendors.

Skills

Vendor management

Contract oversight

MS Office

CMMS (Corrigo)

Education

Bachelor’s degree in Facilities Management

Tools

Corrigo CMMS

Job description

Jones Lang LaSalle (JLL) is seeking a Soft Services Manager to oversee a diverse portfolio spanning Vancouver, WA and Portland, OR, including industrial facilities and Class A offices. You will act as the primary contact for soft services operations, managing contracts for janitorial, pest control, waste, landscaping and snow removal.

This role requires 3+ years in facilities or soft services management, a valid driver’s license, REAL ID, and the ability to travel between sites.