Multi-Route Delivery Specialist

UniFirst Corporation; Durham (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) with company match

Health and life insurance

Paid time off

Job summary

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will load and deliver garments, maintain strong customer relationships, and ensure timely service across routes.

This role requires a valid driver’s license, DOT compliance, and a proactive, autonomous work style. Join a company with comprehensive benefits and opportunities for growth, including training on multiple routes and potential upsell opportunities with

Qualifications

• High school diploma, GED, or military service required.
• Valid driver's license with clean driving record and reliable transportation.
• DOT physical exam required.
• Prior experience in customer service, route sales, or delivery is a plus.

Responsibilities

• Develop proficiency across multiple routes and learn customer-specific details.
• Deliver garments and products to customers along established routes.
• Provide excellent customer service and maintain customer relationships.
• Resolve customer requests independently and maintain customer loyalty.
• Manage invoices, conduct inventory audits, and ensure vehicle safety/appearance.
• Follow traffic laws and company safety policies.
• Support new account installations and route rerouting efforts, including upsell opportunities.
• Communicate customer feedback to location leadership and monitor local market activity.

Skills

Customer service

Time management

Adaptability

Problem solving

Education

High school diploma / GED / military service

Job description

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will load and deliver garments, maintain strong customer relationships, and ensure timely service across routes.

This role requires a valid driver’s license, DOT compliance, and a proactive, autonomous work style. Join a company with comprehensive benefits and opportunities for growth, including training on multiple routes and potential upsell opportunities with