Multi-Route Delivery & Service Specialist

Taleo; Brooklyn Heights (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Profit sharing

Health and life insurance

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst is seeking a Route Coverage Specialist to support delivery routes when RSRs are unavailable. You will learn multiple routes, deliver garments and products, and uphold high customer service standards across assigned customers and routes.

Ideal candidates have a valid driver’s license, DOT compliance, and comfort with learning new systems. This full-time role offers competitive benefits and opportunities for growth within a nationwide garment services leader.

Qualifications

• Driver’s license with a clean driving record and must be at least 21 years old
• DOT requirements including a physical exam and compliance
• High school diploma, GED, or military service required
• Strong customer service skills; able to work independently and as part of a team
• Experience in customer service, route sales, or delivery is a plus
• Tech-savvy and quick to learn new systems or devices
• Physical ability to lift up to 50 lbs and stand for extended periods

Responsibilities

• Learn multiple routes and customer specifics to deliver top-tier service
• Safely load, transport, and unload garments, products; collect used items
• Provide excellent customer service and maintain positive interactions
• Resolve customer requests independently and maintain loyalty
• Manage invoices, conduct basic inventory checks, keep vehicle clean
• Follow traffic laws and safety standards to protect self and customers
• Collaborate with Service and Management to support routes and onboarding

Skills

Driver's license & safe driving record

DOT compliance

Strong customer service skills

Relevant delivery/route experience

Tech-savvy

Physical stamina

Education

High school diploma / GED / military service

Job description

UniFirst is seeking a Route Coverage Specialist to support delivery routes when RSRs are unavailable. You will learn multiple routes, deliver garments and products, and uphold high customer service standards across assigned customers and routes.

Ideal candidates have a valid driver’s license, DOT compliance, and comfort with learning new systems. This full-time role offers competitive benefits and opportunities for growth within a nationwide garment services leader.