Multi-Route Delivery Specialist

UniFirst; New Castle (DE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with company match

Health and life insurance

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst is seeking a Route Coverage Specialist to step in for RSRs, covering multiple routes and ensuring seamless customer service. You will learn routes, deliver garments, and collect used items while maintaining routes, invoices, and vehicle safety. This role supports account installations and upselling opportunities.

The position emphasizes autonomy within a collaborative team, with a focus on safety, proactive problem solving, and reliable service in a fast-paced environment.

Qualifications

• Must be at least 21 years old with a valid driver's license and a clean driving record.
• DOT requirements must be met, including a physical exam.
• Strong customer service skills and ability to work independently.
• Experience in route sales, delivery, or customer service is a plus.
• Comfort with learning new technologies to improve operations.

Responsibilities

• Develop proficiency across multiple routes and learn customer specifics.
• Deliver garments and products to customers along established routes.
• Provide excellent customer service and build strong customer relationships.
• Resolve customer requests independently with problem-solving.
• Manage invoices, conduct inventory audits, and maintain vehicle safety and appearance.
• Follow safety policies and traffic laws at all times.
• Collaborate with Service and Management Teams on new accounts and rerouting.

Skills

Driver's License

Safe Driving Record

DOT Compliance

Customer Service

Physical Stamina

Tech-Savvy

Team Collaboration

Education

High school diploma

GED

Military Service

Job description

UniFirst is seeking a Route Coverage Specialist to step in for RSRs, covering multiple routes and ensuring seamless customer service. You will learn routes, deliver garments, and collect used items while maintaining routes, invoices, and vehicle safety. This role supports account installations and upselling opportunities.

The position emphasizes autonomy within a collaborative team, with a focus on safety, proactive problem solving, and reliable service in a fast-paced environment.