Multi-Resort RV Park Operations Manager

Sun Communities, Inc.; Dade City (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical and Prescription coverage

Vision Plan

Life and AD&D Insurance

401(k) Plan with Sun matching

Job summary

Sun Outdoors seeks a District RV Resort Manager to oversee multiple resorts, drive profitability, and serve as the on-site contact for guests and residents. You will supervise staff, manage leasing and home sales, budgeting, and maintenance while ensuring exceptional guest service.

You will coordinate marketing, ensure compliance with housing laws, balance income, and work with senior leadership to optimize operations across properties.

Qualifications

• High School Diploma or GED required
• 2 years in property management/resort experience including 2 years of supervisory experience required
• 6 months in sales and leasing experience preferred
• 6 months in hospitality experience preferred
• 6 months in NetSuite experience preferred
• General maintenance knowledge
• Ability to thrive in a fast-paced environment
• Working knowledge of basic accounting principles
• Knowledge of fair housing and employment laws
• Proficiency with email, internet and MS Office"],
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Responsibilities

• Ensures guests & residents receive the highest levels of service per Sun's Customer Service philosophy
• Resolves complaints and responds to issues in a timely manner with guideline-based solutions
• Manages rent collection including posting and deposits; pursues collections for bad debt
• Handles delinquencies and eviction proceedings per Sun policies
• Ensures safety compliance and reports workers' compensation/incident reports
• Complies with federal, state and local fair housing/resort regulations
• Maintains resort appearance per Sun curb appeal standards
• Coordinates team member selection and development; enforces policies
• Monitors and approves operating expenses and sales-related invoices; maintains petty cash
• Advises RVP on actions for unstandardized situations
• Balances RV income nightly and submits income reports to Main Office
• Inspects and recommends repossessed home purchases/renovations
• Markets models/pre-owned/brokered homes; prepares sale documents
• Prepares sites for Sun Homes models; coordinates with maintenance for site readiness
• Assists RVP with marketing strategy and advertising materials; stores marketing collateral
• Assists with annual operating budget preparation and CAPEX planning
• Reviews monthly property accounting and explains P&L variances

Skills

Guest service

Budgeting

Leasing & sales

Team leadership

Conflict resolution

Maintenance knowledge

Education

High School Diploma or GED

Tools

NetSuite

MS Office

Job description

Sun Outdoors seeks a District RV Resort Manager to oversee multiple resorts, drive profitability, and serve as the on-site contact for guests and residents. You will supervise staff, manage leasing and home sales, budgeting, and maintenance while ensuring exceptional guest service.

You will coordinate marketing, ensure compliance with housing laws, balance income, and work with senior leadership to optimize operations across properties.