Multi-Platform IT Support Technician (Windows, Mac, Linux)

University of North Texas; Denton (TX); On-site; USD 17,047 - 24,280; Part time

Job summary

A public university in Texas is seeking an IT Support Technician to provide first-line support and troubleshoot hardware and software issues across platforms like Windows, MacOS, and Linux. The ideal candidate will have hands-on IT experience and the ability to assist in classrooms and labs. This part-time role offers pay at 15.00 per hour and involves physical tasks such as lifting and moving equipment. Join a vibrant team committed to fostering a supportive educational environment.

Qualifications

• Experience troubleshooting hardware/software/network issues across all major platforms.
• Familiarity with various services like Wi-Fi, Canvas, Office365, and printers.

Responsibilities

• Provide first-line support via phone, email, chat, and in person.
• Troubleshoot hardware/software issues across multiple platforms.
• Participate in small to mid-scale project tasks and documentation.

Skills

Troubleshooting software/network issues

Experience with Windows

Experience with MacOS

Experience with Linux

Customer support skills

Job description

A public university in Texas is seeking an IT Support Technician to provide first-line support and troubleshoot hardware and software issues across platforms like Windows, MacOS, and Linux. The ideal candidate will have hands-on IT experience and the ability to assist in classrooms and labs. This part-time role offers pay at 15.00 per hour and involves physical tasks such as lifting and moving equipment. Join a vibrant team committed to fostering a supportive educational environment.