Senior IT Technician: Computer Lab & Server Support

Austin Community College; Austin (TX); On-site; USD 23,954 - 29,943; Full time

Job summary

A community college in Texas is looking for a Senior IT Technician to provide advanced support in a computer lab environment. The role includes maintaining networked servers and assisting students and faculty with technical challenges. Applicants should have a high school diploma and at least two years of relevant experience. This position emphasizes teamwork, customer service, and technical proficiency in a variety of software and hardware settings, ensuring a stable educational environment.

Qualifications

• Two years related work experience is required.
• Ability to maintain confidentiality of work-related information.
• Experience with networked servers and computer systems.

Responsibilities

• Provide technical support in a computer lab environment.
• Monitor and maintain network systems and user accounts.
• Research and test new software applications.

Skills

Technical support

Troubleshooting

Interpersonal skills

Organizational skills

Using scripting languages

Client service

Education

High school diploma or equivalent

Tools

Various software applications

Job description

A community college in Texas is looking for a Senior IT Technician to provide advanced support in a computer lab environment. The role includes maintaining networked servers and assisting students and faculty with technical challenges. Applicants should have a high school diploma and at least two years of relevant experience. This position emphasizes teamwork, customer service, and technical proficiency in a variety of software and hardware settings, ensuring a stable educational environment.