Multi-Location Surgery Scheduler & Patient Coordinator

LE0010 Stanford Health Care; Redwood City (CA); On-site; USD 46,000 - 51,000; Full time

Job summary

Stanford Health Care is seeking a Patient Administrative Specialist / Surgery Scheduler to coordinate surgical procedures across multiple OR locations and serve as the primary contact for patients, providers, and insurance teams. The role entails scheduling surgeries, supporting insurance authorization processes, and communicating with patients and physicians about scheduling and documentation needs.

Experience in healthcare and strong communication are essential; SHC emphasizes patient-centered

Qualifications

• Minimum one year of related healthcare experience.
• Proficient with Windows-based office software and EMR systems.
• Strong written and verbal communication skills.

Responsibilities

• Greet patients and assist with registration check-in/check-out; verify insurance information.
• Communicate scheduling details and authorization status with patients and physicians.
• Schedule surgeries for multiple OR sites and coordinate with PFC for authorizations.
• Handle inbound/outbound patient calls and messages; manage documentation.
• Maintain patient records, faxes, mail, and filing; use EMR systems.

Skills

Scheduling system

Multitasking

Customer service

Attention to detail

Coordination with patients

Education

High School Diploma

Job description

Stanford Health Care is seeking a Patient Administrative Specialist / Surgery Scheduler to coordinate surgical procedures across multiple OR locations and serve as the primary contact for patients, providers, and insurance teams. The role entails scheduling surgeries, supporting insurance authorization processes, and communicating with patients and physicians about scheduling and documentation needs.

Experience in healthcare and strong communication are essential; SHC emphasizes patient-centered