Multi-Location Studio Manager & Client Experience Lead

The Studio (MDR); Manhattan Beach (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Studio (MDR) in Los Angeles seeks a Mid-Senior Studio Manager to oversee three locations, coordinating front desk operations, client services, and retail processes while delivering outstanding guest experiences across all studios.

You will recruit and develop a team of about 20 associates, schedule coverage, enforce standards, organize in-studio events, and partner with leadership to drive business growth.

Qualifications

• Multi-unit retail/fitness operations experience.
• Strong leadership and training abilities.
• Service-oriented mindset for high-touch clients.
• Excellent organizational and multitasking skills.

Responsibilities

• Serve as General Manager for three locations.
• Oversee front desk operations and client services.
• Manage daily client sales and revenue-generating activities.
• Recruit, train, and manage front desk staff.
• Schedule and staff front desk coverage across three studios.
• Maintain cleanliness and presentation standards.
• Lead in-studio events and community engagement.
• Provide leadership with independent decision-making.
• Collaborate with management to advance company interests.

Skills

Multi-unit management

Customer service excellence

Team leadership

Operational efficiency

Job description

The Studio (MDR) in Los Angeles seeks a Mid-Senior Studio Manager to oversee three locations, coordinating front desk operations, client services, and retail processes while delivering outstanding guest experiences across all studios.

You will recruit and develop a team of about 20 associates, schedule coverage, enforce standards, organize in-studio events, and partner with leadership to drive business growth.