Multi-Location Retail Customer Service Pro

Sherwin-Williams Co.; Saint Pete Beach (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

Sherwin-Williams Co. in Florida is seeking Customer Service Specialists to assist retail and wholesale customers, determine needs, answer questions about products, and recommend solutions to maximize satisfaction and sales results.

You will handle in-store and phone interactions, process transactions, stock displays, tint and mix products, assist deliveries, and maintain accurate records while upholding store standards.

Qualifications

• Must be at least eighteen years old.
• Must be legally authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs, up to 70 lbs on occasion.
• Willing to work evenings and weekends.
• When internal to Sherwin-Williams, meets expectations rating and HR Cloud eLearning completed.

Responsibilities

• Provide excellent sales service to achieve high customer satisfaction.
• Assist customers in person and by phone, determine needs and present products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately following policies.
• Follow and achieve sales goals monthly, quarterly and yearly.
• Maintain accurate work order files and formulas.
• Pull products from sales floor or warehouse; tint and mix as needed.
• Stock shelves and set up displays; clean store equipment.
• Load/unload delivery trucks and assist deliveries as needed.
• Maintain in-stock, presentable areas and discuss options with customers.
• Comply with inventory procedures and suggest sales improvements.

Skills

Customer service

Sales

Spanish language

Driver's license

Education

High School Diploma or GED

Tools

Tinting equipment

Cash handling

Job description

Sherwin-Williams Co. in Florida is seeking Customer Service Specialists to assist retail and wholesale customers, determine needs, answer questions about products, and recommend solutions to maximize satisfaction and sales results.

You will handle in-store and phone interactions, process transactions, stock displays, tint and mix products, assist deliveries, and maintain accurate records while upholding store standards.