Bilingual Customer Service & Sales - Multi-Location

The Sherwin-Williams Company; Palatka (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist in Florida to help wholesale and retail customers, determine needs, and recommend products that best fit. You will resolve issues promptly and maintain product quality and in-store presentation while supporting sales goals.

Responsibilities include assisting customers in person and by phone, processing transactions accurately, and maintaining organized records. Bilingual English/Spanish abilities are valued.

Qualifications

• Must ensure high levels of customer satisfaction through sales service.
• Be able to read, write, and communicate in English and Spanish.
• Experience in delivery, retail, or customer service is preferred.
• Familiar with inventory control procedures and cash handling.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Bilingual English/Spanish

Sales

Cash handling

Inventory control

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist in Florida to help wholesale and retail customers, determine needs, and recommend products that best fit. You will resolve issues promptly and maintain product quality and in-store presentation while supporting sales goals.

Responsibilities include assisting customers in person and by phone, processing transactions accurately, and maintaining organized records. Bilingual English/Spanish abilities are valued.