Multi-location Medical Front Desk Coordinator

Paycom; Austin (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Urology Austin is seeking an experienced Front Desk Coordinator to join our team in Austin, TX. The ideal candidate greets patients, manages check-in/out, and coordinates scheduling with providers in a fast-paced urology practice.

You will use our EMR system to verify demographics and insurance, maintain accurate records, and communicate with clinicians to resolve patient concerns. A high school diploma and medical office experience are required, with an associates or bachelor's degree

Qualifications

• High school diploma or GED is required.
• Associates or Bachelor's degree preferred.
• 2–3 years of medical office experience.
• Experience in fast-paced, high-volume doctors office.

Responsibilities

• Greet callers and in-office patients warmly and provide courteous service.
• Schedule and check-in patients, updating demographics and insurance.
• Confirm, cancel, and reschedule appointments.
• Use EMR to match provider availability with patient needs.
• Maintain accurate scheduling records for patient data analysis.
• Communicate with providers and staff about patient concerns.
• Complete requests from other medical offices (faxing records).
• Travel between multiple locations as needed.

Skills

Phone system

Scheduling

Patient communication

Organization

Time management

Teamwork

Education

High school diploma or GED

Associates or Bachelor's Degree preferred

Tools

EMR system

Job description

Urology Austin is seeking an experienced Front Desk Coordinator to join our team in Austin, TX. The ideal candidate greets patients, manages check-in/out, and coordinates scheduling with providers in a fast-paced urology practice.

You will use our EMR system to verify demographics and insurance, maintain accurate records, and communicate with clinicians to resolve patient concerns. A high school diploma and medical office experience are required, with an associates or bachelor's degree