Multi-Location General Manager — Grow Revenue & Service

Blue Cardinal Home Services Group; Texas; On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Competitive bonus opportunity

Job summary

McWilliams Heating, Cooling & Plumbing seeks a General Manager to lead four East Texas locations (Lufkin, Burke, Nacogdoches, Livingston). Own the P&L, build strong teams, and drive service, install, and plumbing operations with Blue Cardinal Home Services Group support.

You will manage budgets, KPIs, and forecasts, recruit and retain top technicians and leaders, ensure safety and regulatory compliance, travel regularly between sites, and report results to regional and executive leadership with

Qualifications

• Leadership and P&L ownership across multiple sites.
• Proven ability to grow revenue and manage budgets.
• Experience with residential home services and field ops.

Responsibilities

• Own full P&L across four locations (revenue, gross margin, labor, expenses).
• Lead department managers for HVAC service, HVAC install, plumbing, and office/CSR.
• Drive growth through call volume, conversion, ticket size, and memberships.
• Set and track KPIs, budgets, and forecasts; ensure accountability.
• Foster accountability, safety, and customer-first service culture.
• Recruit, hire, and retain top technicians and leaders.
• Ensure work adheres to codes, licensing, and company standards.
• Travel regularly between Lufkin, Burke, Nacogdoches, and Livingston.
• Report results and plans to regional and executive leadership.

Skills

Leadership experience

P&L ownership

Multi-location leadership

Revenue growth

Financial acumen

Willing to travel

ServiceTitan experience

Valid driver's license

Tools

ServiceTitan

Job description

McWilliams Heating, Cooling & Plumbing seeks a General Manager to lead four East Texas locations (Lufkin, Burke, Nacogdoches, Livingston). Own the P&L, build strong teams, and drive service, install, and plumbing operations with Blue Cardinal Home Services Group support.

You will manage budgets, KPIs, and forecasts, recruit and retain top technicians and leaders, ensure safety and regulatory compliance, travel regularly between sites, and report results to regional and executive leadership with