General Manager - HVAC & Plumbing (Multi-Location, ESOP)

IT Landes, LLC; Harleysville (PA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Employee ownership through ESOP

Growth opportunities

Job summary

HB Home Services is seeking a General Manager to lead operations for Harleysville, PA and Manville, NJ. You will drive performance, develop leaders, and ensure top-notch customer experiences in a fast-paced service environment.

Lead a multi-location team, manage P&L, and partner with HR, Sales, Accounting, and Safety to execute strategic initiatives. A Bachelor’s degree is preferred, and an individual with strong leadership and growth mindset is encouraged to apply.

Qualifications

• 5+ years of progressive operational leadership experience.
• Experience leading managers and operational teams.
• Experience with P&L management and financial performance.

Responsibilities

• Oversee daily operations across locations.
• Lead, coach, and develop operational managers and teams.
• Drive customer satisfaction and a consistent 5-star customer experience.
• Monitor P&L performance, revenue, expenses, and operating results.
• Establish and track operational goals and KPIs.
• Identify opportunities to improve efficiency, profitability, and service delivery.
• Partner with HR, Sales, Accounting, Safety, Marketing, Dispatch, Customer Care, and Warehouse teams.
• Recruit, develop, and retain strong talent.
• Promote a culture of safety, accountability, employee ownership, and continuous improvement.
• Support strategic initiatives and business growth.

Skills

Operational leadership

P&L management

People leadership

Communication

Problem solving

Education

Bachelor's degree (preferred)

Job description

HB Home Services is seeking a General Manager to lead operations for Harleysville, PA and Manville, NJ. You will drive performance, develop leaders, and ensure top-notch customer experiences in a fast-paced service environment.

Lead a multi-location team, manage P&L, and partner with HR, Sales, Accounting, and Safety to execute strategic initiatives. A Bachelor’s degree is preferred, and an individual with strong leadership and growth mindset is encouraged to apply.