Multi-Location Funeral Home & Cemetery Operations Director

Service Corporation International; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Service Corporation International in Plano, TX seeks a senior operations leader to guide location leadership in achieving annual sales revenue, production targets and P&L goals while managing costs and staff.

The role emphasizes financial stewardship, strategic planning, customer growth, and people development across multiple facilities, with responsibility for compliance, safety, and service quality.

Qualifications

• High School Diploma or equivalent required.
• Technical schooling diploma preferred.
• Funeral Services/Mortuary Science preferred.
• Bachelor’s in Mortuary Science as required by state law.
• Associate’s in Finance/Marketing/Business strongly preferred.
• Applicable state Funeral Director licensure required.

Responsibilities

• Provide guidance to location leadership to meet financial goals.
• Approve budgets, expenditures and invoices.
• Develop plans to improve customer satisfaction and market share.
• Ensure compliance with regulations and safety/quality standards.
• Lead talent development and succession planning for staff.

Skills

People management

Financial acumen

Strategic leadership

Communication skills

Education

High School Diploma or equivalent

Technical schooling diploma

Funeral Services/Mortuary Science

Bachelor’s in Mortuary Science (where required by state law)

Associate’s Degree in Finance/Marketing/Business

Funeral Director licensure

Tools

MS Office Suite

Job description

Service Corporation International in Plano, TX seeks a senior operations leader to guide location leadership in achieving annual sales revenue, production targets and P&L goals while managing costs and staff.

The role emphasizes financial stewardship, strategic planning, customer growth, and people development across multiple facilities, with responsibility for compliance, safety, and service quality.